{"id":332876,"date":"2024-08-07T14:42:25","date_gmt":"2024-08-07T12:42:25","guid":{"rendered":"https:\/\/bikefinder.com\/articles\/faq\/little-or-no-signals\/"},"modified":"2025-10-08T10:22:36","modified_gmt":"2025-10-08T08:22:36","slug":"little-or-no-signals","status":"publish","type":"faq","link":"https:\/\/bikefinder.com\/sv\/articles\/faq\/little-or-no-signals\/","title":{"rendered":"Little or no signals"},"content":{"rendered":"\n
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Little or no signals<\/h1>\n\n\n\n

Before you start…<\/h2>\n\n\n\n

A few notes beforehand<\/em><\/strong>:<\/em> 
\u2022 Make sure that you have the latest software version of the application, and the latest firmware<\/a><\/strong> on the tracker before going through with either of the solutions.<\/em>
\u2022 If you have physical damages to the tracker antenna head, this may cause issues receiving signals.Your tracker must also be installed according to manual<\/a><\/strong>.<\/em><\/p>\n\n\n\n

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Troubleshooting procedure<\/h2>\n\n\n\n

During this troubleshooting procedure you may need to remove the tracker from the handlebar.
Make sure your bike is stored safely meanwhile, as the insurance is not valid when the tracker is not installed<\/em> in your bike’s handlebar.
<\/p>\n\n\n\n

1.<\/strong> If possible, bring your bike inside.<\/p>\n\n\n\n

2. <\/strong>Remove the Bikefinder from the handlebar and place it by a window with good reception<\/p>\n\n\n\n

3.<\/strong> Connect a USB-C charging cable that you know works, and look for a reaction from the LED-light that will indicate charging (give it some time).<\/p>\n\n\n\n

4. <\/strong>Change the tracker’s mode to Tracking Mode<\/strong><\/p>\n\n\n\n

5.\u00a0<\/strong>Make sure you have Bluetooth enabled on your phone, then navigate to ”Actions” button in the BikeFinder app. Select ”Restart tracker<\/strong>”<\/p>\n\n\n\n

6.<\/strong>\u00a0Leave the tracker in this mode, while charging by the window for\u00a0at least 2,5-3 hours.<\/p>\n\n\n\n

7.<\/strong> Only remove the charging cable, and leave the tracker by the window while it now should be receiving a lot of GPS. Take a test-ride or two to see if it also receives GPS signals while biking.

If it is working as expected, change back to the mode you wish to use. We do not recommend<\/em> keeping your tracker in Tracking Mode<\/strong>, as this mode will drain the tracker’s battery in a very short period of time. Tracking Mode<\/strong> is only<\/strong> used for troubleshooting and when actively tracking<\/strong> and searching for a stolen bike (limited period of time).
Standard and security modes are to be used on a daily basis. <\/em><\/p>\n\n\n\n



\u27a3 <\/strong>About battery and charging<\/strong><\/a>
\u27a3 <\/strong>About tracker modes<\/strong><\/a>
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Watch and learn more about tracker signals here: <\/p>\n\n\n\n

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