Is your bike safe in the basement?


How a hidden tracker helped Rimvydas recover his stolen e-bike in minutes.

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This is Rimvydas’s story:

“I have a MATE X 250+ electric bike with an extended-range battery and all the possible add-ons – fenders, a cargo rack, an Ortlieb bag… It’s a fantastic bike that has carried me through nearly 15,000 km. I use it daily for commuting, all year round.

When I bought it for €2,500 plus customizations, I knew I needed a way to protect it. So, I did my research – Googling GPS trackers and reading forums – and BikeFinder was the best option.

The day my bike got stolen, was not a day I wanted to start with… I woke up, checked my phone as usual, and saw a notification from my BikeFinder tracker – my bike had been moved – just after 5 in the morning. I rushed down to my basement, and sure enough, it was no longer where I left it.

Thanks to my tracker, I saw that my bike was just two buildings away, near the student housing. I quickly got dressed, ran to the location shown in the app, and found it abandoned near other bikes. The battery and charger were missing, but at least I had recovered the bike itself.

My bike was also locked with an ABUS U-lock, but the thieves simply carried it away without even removing it. Normally, I also keep an AirTag on my bike, but I had removed it for a recent vacation and forgot to put it back.

Kopenhagen_BikeFinder_Tracker_StolenBike_MATE X 250
Rimvydas MATE X 250+ electric bike was stolen despite being locked with an ABUS U-lock and stored in the basement.

Thankfully, I had insurance through BikeFinder, and their support team helped me start the claim process for the stolen battery and charger.

I don’t know if one of the students from the nearby building took it, or if it was a thief who abandoned it, planning to return with a fully charged battery and something to cut the lock.

I reported the theft to the police, but unfortunately, bike theft cases are rarely investigated further.”

“Thankfully, I had insurance through BikeFinder, and their support team helped me start the claim process for the stolen battery and charger.”

– Rimvyda, BikeFinder User

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