Transferring subscriptions between trackers
How to manage subscriptions with the app?
You can open the subscription manager by pressing the credit card icon in the BikeFinder application.
From this menu, you can link and unlink subscriptions.
Do you struggle managing subscription(s) between trackers?
Please provide us with the IMEI number of the trackers you wish to transfer subscriptions between.
Transferring a subscription to another user/new owner?
Want to remove a tracker completely?
This is typical when you are going to replace an old tracker. Your subscription will automatically link itself to your new, active tracker as long as you have removed the old tracker first.
Please read this article guide: Removing a tracker
Why you as a customer need a subscription?
• The subscription is needed to cover the monthly cellular data cost.
• The tracker use cellular data, the same way as a smartphone, in order to send signals.
• The tracker does not use a lot of data, which is the reason why we can keep prices as low as today.
• The costs are only enough for us to cover taxes, payment processing fees and R&D/future development.
BikeFinder Support [email protected] bikefinder.freshdesk.com
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